These Terms of Service ("Terms") govern your use of the Atemi platform and marketing website. By creating an account or using the service you agree to these Terms.

Note: This is a template provided with the product marketing site. Have it reviewed by a qualified legal adviser and replace placeholder details before going live.

1. The service

Atemi provides club management software including members, billing, classes, access, CRM, marketing and website tools. Features available to you depend on your plan. We may improve, add or change features over time, and we will give reasonable notice of material changes.

2. Accounts

You are responsible for your account, your staff's access and keeping login details secure. You must give accurate information and are responsible for activity under your account. Notify us promptly of any unauthorised use.

3. Fees and billing

Plan fees are billed in advance and are set out in the written quote or order form agreed with you. Onboarding is a one-off fee. Charges from your chosen payment providers are paid by you directly to them. Fees are exclusive of tax unless stated. We may change fees with reasonable notice, effective from your next renewal.

4. Your data and your members

You own your data and your members' data. We process it on your instructions as set out in our Privacy Policy and data processing agreement. You are responsible for having a lawful basis to process your members' data and for the content you publish through the platform. You can export your data at any time.

5. Payments to you

You connect your own payment accounts. Member payments settle directly to your bank. Atemi does not hold member funds and is not a party to the payment relationship between you and your members.

6. Acceptable use

You agree not to misuse the service, including attempting to breach security, sending unlawful or unsolicited messages, or using the platform to store or transmit unlawful content. We may suspend accounts that put the service or other clubs at risk.

7. Availability

We work hard to keep the service available and reliable, and the platform is tested end to end. We do not guarantee uninterrupted availability and may carry out maintenance, which we will schedule considerately where possible. Multi-site plans may include a service level agreement.

8. Intellectual property

The platform, its software and its branding remain the property of Atemi. Your brand, content and data remain yours. You grant us only the licence needed to host and display your content within the service.

9. Termination

You may cancel at any time, effective at the end of your current billing period. We may suspend or terminate for material breach. On termination you can export your data, and we will delete it in line with our retention policy.

10. Liability

Nothing in these Terms limits liability that cannot be limited by law. Subject to that, our total liability is limited to the fees you paid in the twelve months before the claim, and we are not liable for indirect or consequential loss.

11. Governing law

These Terms are governed by the laws of the jurisdiction in which Atemi is established, and its courts have exclusive jurisdiction, unless local law where you operate requires otherwise.

12. Contact

Questions about these Terms? Email [email protected].